Friday, July 25, 2014

Outdoor Ed Help Information

General Help


Problems Logging In

There are a few things to check if you have problems logging in to an Outdoor Ed Web page.

1. Make sure that you are using the correct User Name and Password. If you aren't sure, email us.

2. You need to have Session Cookies enabled in your browser in order to log in.

3. You need to enter the random Security Code from the image exactly, as shown below.

CAPTCHA Image

4. You have Firewall Software running on your browser such as ZoneAlarm or Norton Internet Security. Some Firewalls are configured to block the Session Cookies that Outdoor Ed requires to handle your login. Go into your Firewall software and add outdoored.com as a site. Then check to allow Session Cookies to be enabled.

Here is an example from ZoneAlarm. Go to the Privacy Section then click on the Site list. Add outdoored.com in your privacy list and make sure that Session Cookies are enabled.

ZoneAlarm Cookies


Problems Sending Email

There are a few things to check if you have problems sending email from an Outdoor Ed Web page.

1. You need to enter the random Security Code from the image exactly, as shown below.

CAPTCHA Image 


Fulfilling Outdoor Ed Store Orders