People focused, outdoor enthusiasts. The Outfitting Staff of Zion Adventures forms the backbone of our business operations. Outfitters work inside and play outside; they go canyoneering, hike, climb, and bike to understand Zion and all it has to offer. Hundreds of Park visitors stop by each day seeking assistance in making the most of their time here. It is the Outfitter’s responsibility to help them leave Zion Adventures with an empowering sense of direction. Outfitters prepare visitors to hike the Zion Narrows, answer questions about our services, maintain the vast amounts of equipment we send out each day, and perform other crucial tasks that help visitors have memorable experiences.

The Trailhead Shuttle Driver is responsible for transporting adventurers to their desired destinations in a friendly and professional manner.  The Trailhead Shuttle Driver must also be comfortable operating a 14 passenger Ford E350 Van safely on narrow, winding dirt roads. Zion Adventures is committed to providing exemplary customer service, so drivers need to be able to speak knowledgeably about other services we provide, as well as the Zion area.

Starting Wage: $15/hour

Qualifications:

• ​Minimum of 18 years of age

• Desire to help people, specifically help them have fun visits and stay safe

• Professional and responsible attitude when working with clients

• Willingness to learn and teach

• Strong spoken and written communication skills

• Ability to work in a team-oriented environment

• Sense of humor. Can make work fun and/or funny in positive ways

• Works and stay on-task with minimal supervision

• Applies problem-solving skills

• Must have a current and valid drivers license

• Current First Aid and CPR certification, or Wilderness First Responder

• Knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time

Preferred:

• Familiarity with computer programs such as Word or Excel. Previous experience with Mac is helpful.

• Outstanding work ethic

• Commitment to serving others

• Strong attention to detail

• Enjoys creating order in chaotic environments

• Ability to take initiative

Responsibilities:

• Answering visitor questions

• Outfitting customers for the Narrows

• Answering the phone and replying to emails

• Booking guided trips and shuttle reservations

• Checking in, cleaning, and repairing gear

• Checking out customers at the cash register

• Helping connect clients with guided trips and other Zion activities

• Offering expertise on local recreation opportunities and logistics

• Building an impressive knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time

• Informing customers about retail products in the store

• Managing product inventory on our retail floor

• Facilitating meaningful, helpful, intelligent, and pleasant conversations with customers

• Attending staff meetings outside the work day (approx. 1 per month)​

• Operating single run and back-to-back morning shuttles 

• Maintaining the shuttle vehicle for cleanliness, fueling, and informing Maintenance Coordinator of possible problems and needed repairs

• Being able to change flat tires on trips, possibly along unimproved roads

• Driving courteously

• Transporting clients as safely, comfortably and efficiently as possible

• Avoiding risks which could harm passengers, the vehicles, or the environment

• Running efficient shuttles without creating the hurried feeling

Dates of Employment:

• March 1st – November 28th

• Schedule is determined by shop demand as well as other positions you might work, such as a shuttle driver. As a result, you may work 4 days during some weeks, but will most often work 5 days. Our aim is to create a regular work schedule for you where you have the same 2 consecutive days off.

• There is year-round outfitting available for several staff members. Some stay to outfit part-time or work on seasonal projects.

• Shuttle drivers work about 4-5 days a week. The work schedule depends on shuttle demands. Our aim is to create a regular work schedule for you where you have the same 2 consecutive days off.  Shuttle drivers are often combined with an outfitting role for those that are interested in a more diverse schedule.

• Trailhead Shuttle drop-offs are usually slower during the winter months yet past staff have found part-time work through seasonal projects and outfitting.