Communication Specialist

Job Description

Communication Specialist

Application Deadline: February 19th, 2021 for positions starting March 1st, 2021

People focused, outdoor enthusiasts. Zion Adventures was founded on the idea that with access to accurate information and the correct equipment, any visitor can have a truly life-changing experience in Zion National Park - regardless of background, experience, or individual goals. More than two decades later, Outfitting & Communication Specialists continue in these foundational roles - helping visitors connect with Zion by taking the time to listen, understand customer needs, and meet each individual on their level. Outfitters are engaging, authentic, caring individuals with a passion for the outdoors and a desire to serve others. An intrinsic drive to work hard is mirrored in an approach to recreation and a desire to know Zion National Park through hiking, canyoneering, rock climbing, and cycling. This appetite for exploration and recreation coupled with a desire to help others is what makes our Outfitting staff the premier resource for visitors looking to experience, and know Zion National Park.

A broad spectrum of visitors results in a wide variety of visitor inquiries and requests. From taking reservations for guided trips and gear rentals, to providing information on canyon conditions and climbing route grades, to helping customers find the right fit on footwear or recommending a place for dinner, Outfitters do it all! This productive, close-knit team helps hundreds of customers each day all while keeping a close eye on the details to ensure that our equipment and customer service meet the highest possible standard. 


  • Facilitating meaningful and helpful conversations with customers

  • Informing customers about retail products

  • Building an impressive knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time

  • Offering expertise on local recreation opportunities and logistics

  • Helping connect clients with guided trips and other Zion activities

  • Checking out customers at the cash register

  • Taking reservations for rental equipment, guided trips, and trailhead shuttles

  • Communicating professionally with customers via phone& email

  • Answering visitor questions


  • Passion for helping people and commitment to serving others

  • Dedication to learning and teaching

  • Strong verbal and written communication skills

  • Outstanding work ethic and attention to detail

  • Ability to work in a team oriented environment

  • Engaging, outgoing personality

  • Enjoys creating order in chaotic environments

  • Ability to apply problem-solving skills

  • Computer competency 

Position Details:

  • Compensation: starting pay is $13.00/hr

  • Employment dates: 3/1/21 - 11/28/21

    • Opportunities for year-round work may be available

  • Regular work schedule: 4-5 days per week, 32-40 hrs/week.

  • Combo Positions: many Communication Specialists work combo positions where some of their regular work week is spent as an OutfitterTrailhead Shuttle Driver or an Assistant Guide.


  • Free use of company rental gear for personal recreation days  

  • Free tuition for all Zion Adventures trips and courses

  • Pro-purchase opportunities from most outdoor equipment manufacturers

  • A truly astounding clientele, from all ages, places, and walks of life

  • Work in an engaging, active environment with others who share a passion for  experience and outdoor adventure

To Apply

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Springdale, UT
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Job Details

Job Details: 
Commercial Outfitter/Guide Service
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